وظائف شركة DHL Express
DHL Is Hiring " Country Customer Service Manager "
Design, develop and execute customer service initiatives and strategies that will ensure service excellence and best-in-class service is delivered to DHL Customers to support country business imperatives and strategic plans in alignment with DHL’s global/regional strategy.
Skills
Customer Contact Centre Management skills
Software skills (Customer Contact Centre systems, e.g. ACD (working knowledge)
Negotiation and interpersonal skills (excellent)
Leadership skills (excellent)
Analytical, organisational and motivational skills (excellent)
People Management skills (excellent)
+7 years operations management experience in a customer service / contact centre environment.
Design, develop and execute customer service initiatives and strategies that will ensure service excellence and best-in-class service is delivered to DHL Customers to support country business imperatives and strategic plans in alignment with DHL’s global/regional strategy.
Skills
Customer Contact Centre Management skills
Software skills (Customer Contact Centre systems, e.g. ACD (working knowledge)
Negotiation and interpersonal skills (excellent)
Leadership skills (excellent)
Analytical, organisational and motivational skills (excellent)
People Management skills (excellent)
+7 years operations management experience in a customer service / contact centre environment.
Interested candidates are required to send their
CV's to
Mervat.saed@dhl.com