- 4+ years hands-on IT Support experience.
- 2+ years experience supporting Microsoft Windows 7/10
- Experience supporting Macintosh OS 10.10 or later
- Understanding of networking concepts such as DNS,
DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
- Proven skills in PC repair, troubleshooting,
deployment, and liquidation
- Proven ability to work successfully with limited
supervision
- May require lifting or carrying desktop computers up
to 25 lbs
- Some on call responsibilities are required
- Some exposure with Linux or Unix
Regular activities include:
- Windows/Mac/Linux OS deployment and support
- User hardware/software/peripheral support
- LAN troubleshooting and support
- Systems administration
- Hardware procurement and asset management
- Creating and maintaining documentation
- Mentoring and handling escalations from junior
technician
To Apply
