وظائف شركة اكزو نوبل العالمية AkzoNobel
Technical Service Representative
Responsibility
- Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customer’s location and within the training center.- Conducts demonstrations of products and transfers the knowledge on AkzoNobel processes as well as on technical problem solving to the customers;
- Performs technical scans and audits at designated customers.
- Actively participates, together and as peer to allocated Sales Representative, in key phases of the sales process to prospects.
- Proactively prevents and solves problems of a technical nature occurring at existing customers.
- Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.
- Synchronizes own activities with all departments using CRM, up-dates the key customers’ databases with valid, accurate and complete information (visits, products, equipment etc.)
- Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.
- Supports product development with prototype selection advice and test market execution.
- Maintains allocated technical company equipment in a safe and proper manner.
- Delivers periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding the improvements in the approach to the marketplace.
- Assists sales departments in the implementation of sales strategies and within key phases of the sales process, giving technical expert knowledge to their prospects.
- Promotes the positive company image and develops long-term relations with customers.
- Advises to the upper management on training types, recruits participants for the relevant technical courses and gains commitment for customer attendance.
- Gets familiar with all the applicable corporate as well as site policies/procedures with regard to personal conduct/HSE standards and acts in compliance with all their regulations.
Job requirements/Candidate profile
- Education: Bachelor Degree of Chemistry or Chemical Engineering- Experience: 5 years in similar field
- Good English speaking and writing
- Excellent Communication Skills
- Research & Report Writing Skills
- Analytical Skills
Note: Due to the difficulty with obtaining work permits for expats, we are only able to consider Egyptian Nationals at this stage
