وظائف شركة منتراك Mantrac احدي شركات مجموعة منصور مطلوب مسئول IT
Mantrac
Egypt is in the search for an extraordinary individual to join our IT team as an
IT Help Desk Specialist
Responsibilities:
1- Serve as the first point of contact for end users seeking technical aid over
the phone or email.
2- Perform remote troubleshooting through diagnostic techniques and pertinent
questions.
3- Manage PC setup and deployment for new employees using standard hardware.
4- Provide investigation, diagnosis, resolution and recovery for
hardware/software problems as applicable.
5- Provide basic network troubleshooting.
6- Manage service requests, software installations, new computer setup, upgrade,
etc.
7- Basic Hardware replacement using the available items in IT store.
8- Maintaining the inventory by checking and update the inventory with all
computer and users details.
Requirements:
1- BSc/BA in any discipline
2- Years of experience from 0 to 2
3- Tech savvy with working knowledge of office automation products, databases
and remote control
4- Understanding of computer systems, mobile devices and other tech products
5- Very good English language proficiency (B1 - B2)
6- Excellent communication skills
7-End user-oriented and cool-tempered
Location: Amreya – Alexandria.
You can send your CV with ( IT H) as a subject to elkholyabdelrahman@gmail.com.
