وظائف البنك التجاري الدولي CIB لحديثي التخرج و الخبرات
TELLER
Job PURPOSE:
To perform the operational functions related to cash area including
cash/non-cash transactions and provides a superior service level to all
customers.
KEY ACCOUNTABILITIES
Operational Functions
• Perform all the ATM functions including preparing daily proof sheet , handling
captured cards , filling along with the replenishment of onsite ATM machines and
reports any malfunctions for repairs and maintenance.
• Introduce alternative channels to customers to reduce traffic in branches
according to bank SOP’s.
• Process all the cash counter transactions accurately in accordance with the
set objectives.
• Manage the branch daily cash needs with Head Teller for better coordination of
cash shipments between the branch and central vault.
• Investigate thoroughly any differences in balancing and reconciliation of cash
and other security items by following the standard process of checking /
scrutiny / investigation as outlined in Branch standard operating procedure
manual.
• Cross sell products based on customer potential and needs without affecting
their primary work and service standards contributing in the achievement of the
branches KPIs.
• Adhere to the bank standards related to the average waiting & serving time in
addition to the productivity reports.
• Maintain zero cash shortages and excesses at counter to ensure maximum control
on cash balance.
• Maintain accurate checking on all end of day reports and rectifying of
highlighted discrepancies to ensure all controls and procedures are adhered to.
• Check counterfeit currencies, checks and identities.
Qualifications:
• Bachelor’s degree of commerce, business administration, accounting or its
equivalent
• (0-2) Years of experience
Skills
• Good command of English and Arabic languages
• Communication Skills
• Problem Solving Skills
• Service Oriented
• Process Oriented
• Adept in using basic software such as office, internet and e-mail
Primary Location: Egypt-Giza-GIZA BRANCH
