وظائف شركة أسترازينيكا للادوية Astrazeneca
HR Advisor
Jon Description
As HR Advisor you will be the first point of contact for managers and employees
regarding HR
You will respond to questions within all HR areas such as governance, labor law,
agreements and policies.
Examples of questions could be about maternity leave, holidays and salary
payments. you will be also responsible for employee certificate and references.
Handle operational advice and guidance through phone, e-mail and chat, handled
in a ticket tool system. It will include collaboration with internal and
external parties to ensure effective and up to date HR service delivery.
Support managers and employees to work within the HR service delivery model and
encourage their use of self-service functionality.
Experience
Previous experience of general HR or payroll
Location: Based in Cairo, Egypt
Ability to prioritize activities and multi-task in order to meet goals and
deadlines
Work collaboratively, as part of a team
Able to work independently and take accountability for the quality of personal
outputs and success
Experience of working in a customer service environment and of having worked in
a technology driven environment
Demonstrated strong interpersonal, service minded, verbal (phone) and written
communication, as well as active listening skills to handle a volume of inbound
inquiries from employees/customers; position continually requires demonstrated
poise, tact and diplomacy
Demonstrated ability to maintain confidential information
Detail orientated
Experience in using of query ticketing tools
Possesses knowledge of AZ HR systems (Workday experience is a plus)
Knowledge in country HR legislation, AZ policy and processes
Ability to quickly learn and work in a cloud-based solution
