وظائف بنك كريدي اجريكول Credit Agricole لحديثي التخرج و الخبرات
Customer Service Agent - (003877)
Description
Sales
Manage a portfolio of customers achieving revenue goals, sales/service and
portfolio growth targets across a range of products and services for a specific
pre-defined set of customers to create a profitable durable relationship.
Provide the assigned portfolio of mass customers with personalized service so as
to develop close relationships, achieve maximum profitable contribution for the
bank and retain their loyalty.
Operation & Service Quality
Follow up with others, departments, pipeline credit/ operations dept. on pending
cases.
Ensures handling and covering all customer requests / inquiries to deliver
services excellence.
Efficiently handles customers complaints , escalating as appropriate.
CBE, Compliance, Audit, Procedures
Ensure following set procedures as per designation.
Qualifications
• Sales
techniques
• Excellent command of English
• Customer service etiquette
• Negotiation and interpersonal skills
• 0-1 Years of Experience
Primary Location: Egypt
