وظائف شركة ماستركارد MasterCard
Manager, Account Management
Role and
responsibilities:
• Analyze customer performance to identify business opportunities
• Prepare quarterly customer performance review to key customers
• Ensure QMR adequacy from a time and quality perspective
• Track deals performance and prepare appropriate action plan with the sales
lead
• Custody of all customer agreements, and coordinate with finance for proper
customer payment process
• Ensure that sales process and documentation are compliance with the corporate
policy and audit requirements
• Selling a specific core products to certain customers under the supervision of
the Sales Lead
• Take gradual responsibility of complete management of small accounts with
coordination of the Sales Lead
• Coordinate with the Marketing Manager to ensure effective communication with
customers pertaining MasterCard promotions and campaigns
• Liaison with Franchise to manage a standard Franchise related activities for
on boarding customers
• Responsible of the implementation success of CAIB initiative
• Coordinate MasterCard training courses with MCU and ensure addressing
customer’s training needs and demonstrate MasterCard knowledge transfer
leadership role
• Act as first line support for customer’s business inquiries in absence of the
Sales Lead.
Experience required:
• Strong payment product knowledge (credit, debit, prepaid, etc.)
• Data analysis skills
• Market and industry knowledge
• Strong presentation skills and good command on MS applications
• relevance experience
Education:
Bachelor’s degree or equivalent
